New Technology Growing Pains

November 3, 2009

So, over a week ago, I received a replacement graphics card for a Radeon HD 4850 that suffered from overheating issues when the internal case temperature rose during a long gaming session. I had luckily purchased an in-store product replacement plan in case the card had Any problems. That is a story into itself.

The replacement was surprisingly the barely available Radeon HD 5750. I was quite happy-till I tried to use it. Then began late nights and desperate conversations on online support forums trying to find a solution. From un-informed moderators making accusations about insufficient power and avoiding placing blame on pre-release drivers, to issues with the big selling feature of the 5xxx series: Eyefinity. I cannot, for the life of me, get this card to hit 3360px by 1050 to sufficiently use my 2 monitors to their fullest.

So, my conclusion is, simply, ATI, either get better moderators who know what they’re talking about or make your technical support easier to find.


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